3x Tier Pricing
Our simple pricing structure means you know exactly where you stand when you come to us for support.
All our team work from home but work directly for Dolphin Outsourcing - we do not outsource your outsourcing!
We also have a management structure, to ensure work is done to a high standard.
You don't have to pick just one level of support! We are about flexibility and work tirelessly to ensure your budget is used to the max - which is why we quote our hourly rate, rather than package fees.
One size does not fit all!!
Take a look and get in touch to discuss the support you and your business needs. Check out our contract fees:
We love our contract clients!! Because we want to work with you and encourage you to use us, we've got 2 options for you:
Both payable monthly in ARREARS!!
ADHOC clients have a tiny monthly fee of just £5/month! This comes off your invoice each month, whether you get 10 minutes of help, or 10 hours!
RETAINER clients - we'll find a contract to suit YOUR needs not ours!! So whether you want 1hr a month (our minimum) or 20hrs a week - we can find something to suit you!
Don't want a monthly fee? Not a problem!!
We're here to help no matter what you need right now. You can always move to a contract in the future IF it suits you.
You will be charged upfront for the support you need and a minimum of 1hr is bookable.
Our hourly rates include an administration fee:
When you don't have a regular need
An ADHOC contract is the perfect middle ground, when you know you need support, but perhaps don't know how much, or how frequently, or if we can't provide a clear estimate for a job that's still developing. You can dip in and out of our services.
Is there a downside? Not really - apart from you come 2nd to our retainer clients needs and there is a subscription fee of £5/month.
You will receive a paperless contract from us, which will include links to -
your deposit, direct debit and T&C's.
We will ask that you pay a £30 deposit payment to open an account with us.
You will be asked to set up a direct debit through GO-CARDLESS for your subscription fee.
Our billing cycle:
We do invoicing on a monthly basis on the last day of the month, for that month
Your £5 will be deducted from your invoice (if you've used us)
Your direct debit will come out on 1st of the month
IF you've used our services, we will also process the charge for all services used.
We handle everything so you don't have to!
When you require consistency
All business owners will reach a point in growth where we acknowledge
"I can't do this alone"
Having a retainer with us means you're saving the hassle and expense of hiring an employee. PLUS the added benefit of flexibility. We have a team of staff on hand to support you, if you need support - all you need to do is ask us.
As one of our retainer clients - YOU are our No.1 priority.
Your work will come first and your budget (unless discussed otherwise) will be spread equally throughout each week of the given month.
You are booking and retaining our time each month with your budget availability, whether you use it all or not, you are paying for the reassurance that we are there for you
If you regularly underspend - we will discuss with you if it's worth adjusting your contract.
Flexibility is key and we will always strive to be flexible with our No.1 clients - just talk to us!
Lack of communication is often the most challenging for a service provider. We enjoy keeping in touch with you and working together on your business.
How it works & our billing:
Just like the Adhoc contract above, apart from you will pay £30 or up to 50% of your monthly retainer as a deposit.
We set you up with a direct debit for your retainer fee.
Otherwise, you're invoiced monthly, in arears.
We only exceed your budget if YOU authorise us to.
IF you do, we'll process the additional payment - so you have no extra admin!
We offer white label support to businesses - can we be your missing piece?!
If you want to offer additional services, or perhaps you deserve a break?
Work with the Dolphin's now across any of our services.
We charge just a small additional fee of 10% on top of our hourly rate for our white label services.
Contract or no Contract we're here to help.